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problem converting cad model

March 6, 2018 - 4:24am #1

Hi,

 

i am using the model target generator. Everytime i want to import my model i get the error: "There was a problem converting your CAD Model"

- i tested formats like obj, fbx, dae, vrml2, stl

- the object has 100k triangles

-a texture with 2048x2048

-i executed the Software as administrator and with compatibility mode Windows 7

- i am using windows 10

 

nothing worked - hope you can help me

i cant upload the model because of rights but maybe i can send it to you?

 

thank you

Philipp

 

igg
Joined:
December 20, 2017
Posts: 4
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problem converting cad model

September 10, 2019 - 11:05am #9

Hello,

Unfortunately, no updates for this particular 3D model import issue - it looks like other Colada files are working.

We are trying to get a fix in for our next release, but reviewing the comments it seems there are additional dependencies that are blocking a resolution. Thus, it may not make it and will have to wait for our next commercial release.

Apologies for the inconvenience.

Thanks,

Vuforia Engine Support

medabit
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February 26, 2016
Posts: 2675
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problem converting cad model

September 9, 2019 - 4:10pm #8

Are there any updates to share?

JonBarrow
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August 24, 2016
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problem converting cad model

July 24, 2019 - 6:28pm #7

Thank you!

JonBarrow
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August 24, 2016
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problem converting cad model

July 24, 2019 - 11:27am #6

Hello @JonBarrow,

I was able to recreate the issue using MTG 8.3.8 on Windows 10. I'll open a ticket for additional investigation and update this thread with any relevant findings.

Thanks,

Vuforia Engine Support

medabit
Joined:
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problem converting cad model

July 23, 2019 - 12:42pm #5

I'm receiving the same error (Windows 7 and MTG v8.3.8) when attempting to convert the model available here (I chose the colada download option). It's under 400,000 polygons and seems to meet the requirements.

JonBarrow
Joined:
August 24, 2016
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problem converting cad model

May 22, 2019 - 11:12am #4

Hello,

_IQ_ wrote:

"There was a problem converting your CAD Model..."



Windows 10. Model in OBJ and BFX. I tried many different models, none of them works. What is the problem?

  • Which version of the Model Targets Generator?
  • Which version of the Vuforia Engine SDK?
  • Which version of the Unity Editor?

Also, if you can share your models we can attempt to replicate.

Thanks,

Vuforia Engine Support

medabit
Joined:
February 26, 2016
Posts: 2675
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problem converting cad model

May 22, 2019 - 1:44am #3

"There was a problem converting your CAD Model..."



Windows 10. Model in OBJ and BFX. I tried many different models, none of them works. What is the problem?

_IQ_
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December 9, 2012
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problem converting cad model

March 6, 2018 - 2:21pm #2

Obviously the problem just happens on my mac -  windows 10 bootcamp version (64)

On the windows desktop pc everything works

igg
Joined:
December 20, 2017
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