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Ground Plane not working in One Plus 3 (Listed Device)

April 12, 2019 - 3:12am #1

Hello,

I am using Vuforia 8.1.7 with Unity 2018.3.11, I have followed the Ground Plane tutorial and tried to run it on One Plus 3 (it is one of the listed device by Vuforia) and failed; I have also imported the Vuforia Core Sample and tried to run it on One Plus 3 which also failed by saying Unsupported Device. I have no idea why this is happening. Can someone please point me in the right direction.

Thank You

Ground Plane not working in One Plus 3 (Listed Device)

April 15, 2019 - 7:43am #2

Hello,

I just checked the office data on our side and everything still looks in place to support this device.

Can you provide the model number: Settings->About phone/device->Model number

Thanks,

Vuforia Engine Support

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