Log in or register to post comments

Unable to install Vuforia support, Unity on OSX

January 10, 2020 - 11:51am #1

Vuforia SDK Version: 8-6-7 -

Description with steps to reproduce: I just installed the latest Unity Hub, downloaded from Unity, and am following tutorial instructions to set up a Vuforia project. I'm told that in Player settings I should check "Vuforia Augmented Reality" under XR Settings. I don't have a checkbox, just a link under "XR Support Installers". That takes me to a download of UnitySetup-Vuforia-AR-Support-for-Editor-2018.4.15f1.pkg

The installer fails with the title "An error occurred during installation" and the message "The installation failed" and "The installer encountered an error that caused the installation to fail."

On older posts in the forum it says to go back and choose "Customize Installation" and select the location of the Unity editor. When I try customizing the location however, I see no editable options. Image here: https://i.imgur.com/ixmc7eV.png . The installer seems to match the installed Unity version (2018.4.15f1). -

Development OS (Mac OS X, Windows, Linux): Mac OS X -

Mobile OS and Version: Android -

Mobile Device Manufacturer and Model name: Android -

Do the Vuforia Sample Applications show the same behavior?: Not sure

Unable to install Vuforia support, Unity on OSX

January 17, 2020 - 10:51am #3

From those instructions:  "The easiest way to do this is to import an editor script into your Unity project."   I'm brand new to Unity.  How do I import the script I just downloaded?  I was hoping for a little more of a step-by-step. 

Edit:  Oh, I guess I can just double-click on the script in the Finder and it runs in Unity.  

Unable to install Vuforia support, Unity on OSX

January 13, 2020 - 5:07am #2

Hi,

The new version 8.6 contains additional steps to install:

Please review below article: https://library.vuforia.com/content/vuforia-library/en/articles/Solution/vuforia-engine-package-hosting-for-unity.html

Thank you.

Vuforia Engine Support

Log in or register to post comments